Useful Information

Dob vozača

25 do 99 godina

Korisnici koji nisu određene starosne dobi neće moći unajmiti vozilo ako u ovom odjeljku nije navedena pristojba za mladog ili starijeg vozača. Napominjemo da će ta pristojba, ako je primjenjivo, biti uključena u cijenu najma te će se moći platiti pri dolasku na šalter za najam u lokalnoj valuti.

Ograničenja putovanja

Please note the below important information before you make or have made a reservation:

1.For Madrid Airport and Barcelona Airport locations, No non-deplaning customers will be allowed to rent car hire vehicles, and customers must provide evidence of flight arrival and return flight details.

2.For rentals of Full size cars or higher categories at airport locations a travel proof will be requiered (itinerary, boarding card etc)

Please note important information regarding documentation:

All renters must provide a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year. When renting an Elite, Premium or Luxury Car or Convertible or SUV, renters must have additional verified contact information such as employment details, telephone numbers and proof of Spanish residency. When renting these vehicles from an airport location travel documents such as boarding passes, hotels and apartments vouchers etc must be provided as well. Local customers whose documents are issued in different countries must provide additional proof of address (i.e. phone bill, gas or electricity bill) which must be less than 90 days old. If visiting Spain, renters must provide proof of accommodation, local and home country contact information such as employment details and return travel. These vehicles cannot be booked with less than 24-hour notice. Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organisation.

Upon the United Kingdom leaving the European Union (EU) the requirements for UK Driving license holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at: https://www.gov.uk/guidance/prepare-to-drive-in-the-eu-after-brexit

Please note renters must always seek permission from the rental agent before any cross border travel from the rental agent.

Vehicles can be driven in Austria, Germany, Belgium, France, Netherlands, Italy, Luxembourg, Monaco, Switzerland, Portugal, Andorra and Gibraltar (not in other countries) with the payment of a Cross-Border Fee. The Cross-Border Fee costs 55.50 EUR (VAT included) and must be bought at the counter. In all cases, customers must inform staff at the counter of their intention to leave Spain with the vehicle and request authorisation from Enterprise to do so.